Shipping & Returns

Always free shipping & returns.
For express and worldwide shipping rates, please refer to the table below.

 

Macade Golf offers free worldwide returns.


You can return items up to 30 days after receiving your order. The package may be opened upon receipt but all items must be returned unused (in the same condition as when received) and tags attached. All original packaging must also be returned unused.
Please follow these steps to return your item:

1.  Register your order here 

2.  Place the items in the original packaging. If the original outer box is not available, a similar sized box must be used.

3.   When the return label has been downloaded and printed, attach the return label on top of the original shipping label. (International customers outside of the US - don’t forget to print the commercial invoice attached in the return email as well)

4.  Identify what shipping carrier is stated on the shipping label (USPS, Fedex Express or DHL Express) and hand the return package in at your nearest service point of that shipping company or head to their webpage to book a pickup. 


We process returns within 7 working days of receiving them unless we need more information from you. Please note that your return may be affected during peak periods (e.g. holidays, sale and new releases).

Exchanges
If you would like to exchange an item, you can follow the above instructions, from there you’ll receive a return label to ship back your original order.

Shortly after, a store credit will be sent by email so you can place a new order, that way there is no need to wait for the original return to reach us!

Questions?
If you have any questions regarding your delivery or return, please contact us for more information. 
Email: order@macadegolf.com
Messenger: Open chat (available 09am-6pm CEST)
Instagram DM: /Macadegolf

MACADE GOLF TEAM